Service Interruptions
Introduction
Sports
In Running:
Casino
Live Casino
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If the player is unable to connect before the end of the hand then the decision will be considered as a ‘Stand’ and the game will continue. If a player disconnects before the bet is confirmed the bet will not be accepted and no funds will leave the players account..
Baccarat:
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If a player disconnects before the bet is confirmed the bet will not be accepted and no funds will leave the players account.
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Blackjack:
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If the player is unable to connect before the end of the hand then the decision will be considered as a ‘Stand’ and the game will continue. If a player disconnects before the bet is confirmed the bet will not be accepted and no funds will leave the players account.
3 Card Poker:
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If the player is unable to connect before the end of the hand then the decision will be considered as a ‘Fold’ and the stake will be lost; the bonus bet will be paid according to the outcome. If a player disconnects before the initial bet is confirmed the bet will not be accepted and no funds will leave the players account.
Casino Hold’Em:
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If the player is unable to connect before the end of the hand then the decision will be considered as a ‘Fold’ and the stake will be lost; the bonus bet will be paid according to the outcome. If a player disconnects before the initial bet is confirmed the bet will not be accepted and no funds will leave the players account.
Baccarat:
If a player is disconnected from a live casino game in the middle of play, then the game will continue and all confirmed bets will stand. If a player disconnects before the bet is confirmed the bet will not be accepted and no funds will leave the players account.
Roulette:
Any bets placed that have been confirmed prior to disconnection will be paid. If a player disconnects before the bets are confirmed then the bets are not considered placed & the bet amount will not leave the players account.
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