Skip to main content

Submit a request

العربية Deutsch Deutsch (Österreich) English (CA) ไทย

Sign in

Welcome to our Help Centre!

Search

BetVictor
Promotions
FAQs

Menu

FAQs

Why haven’t I received my welcome offer?
How do I know I’ve opted in?
What are Casino Bonus Funds?
What are Sports Bonus Funds?
What can my bonus funds be used on?
Why haven’t I received my bonus?

Terms and Conditions Privacy Notice Cookie Notice Fairness Safer Gambling Affiliates Careers Contact Us
This website is operated by BV Gaming Limited (trading as “BetVictor”), a company registered in Gibraltar (company registration number 42734).
BV Gaming Limited’s registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA and its trading office is located at Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA.
BV Gaming Limited is licenced and regulated as an online gaming operator in: 11. Great Britain by the Gambling Commission of Great Britain under account number 39576
2. Ireland, by the Revenue Commissioners under licence number 1010233; and 3. For users located in any other jurisdictions, in Gibraltar, licenced by the Government of Gibraltar under licence numbers 001 and 014 and regulated by the Gibraltar Gambling Commissioner.
Live In-Play Information is for guidance only and can be subject to delays.Click here for more details. We may also require documents from you for your account verification before you can withdraw funds,please click here for more details

The National Gambling Helpline number (0808 8020 133)