A check undertaken by BV Gaming to ensure that the customer is the minimum age, which may include making a check to an Identity Management Specialist Company in the first instance. This does not affect a customer’s credit score but will leave a record of the check.
We may request supporting documentation for verification. To do this simply click on the Account Verification banner when you log on to your account. You can then take the following steps:
As a first step to verify your name and date of birth one of the following can be provided:
Passport: Full page (including MRZ code)
Driver's Licence: (Front and Back)
National ID Card: (Front and Back)
Please ensure that you provide the document as a coloured copy and all information on the document is visible. Please also ensure that this document is uploaded via the ‘Confirm Your Age’ button for this to be successful. For more details about these requirements please click here.
Please note that customers from Canada would need to be over 19 to operate an account with us as some provinces do not allow gambling for under 19's so we have applied this restriction to all Canadian accounts opened.