Where can I locate my Cash Out bets?

Cash out eligible bets will appear in your Cash Out zone immediately after your bet has been placed.

What sports is Cash Out available on?

Cash Out is available on Football, Tennis, Basketball, Horse Racing, Snooker, Badminton, Table Tennis and Volleyball.

What betting markets are available for Cash Out?

Cash Out is available for single bets, accumulators and permutation bets on the most popular markets within many sports. As long as the Cash Out icon is shown within the market header, cash out will be available (as long as there are no technical issues) 

How Can I Cash Out Accumulators

All legs of the bet must be cash out eligible, as indicated by the Cash Out symbol.  For Example: 

•  A Treble where all legs of the bet are Match Betting – 90 minutes markets, would be eligible for Cash Out once those matches are offered In-Play. 

•  A Treble featuring two Match Betting legs and one Correct Score leg would also be Cash Out eligible if in-play. 

•  A Treble comprised of 2 Match Betting legs and one 1st Goal Scorer selection would not be eligible for Cash Out because 1st Goal Scorer is not a Cash Out eligible market at this time.

What Bet Types does Cash out apply to?

Win single bets and accumulators up to 20 fold.

Qualifying permutation bets are as follows: Patent, Trixie, Yankee, Lucky 15, Lucky 31, Lucky 63, Heinz, Canadian, Super Heinz, Goliath, Doubles, Trebles.

Bets placed with Bonus Funds will generate a Cash Out offer when the offer is greater than the bonus Funds stake. Cash Out offers for bets placed with Bonus Funds will always deduct the Bonus Funds stake from the offer.

Can I Cash Out an accumulator bet featuring a Horse Race and another sport?

Yes, once the other sports and markets is one that supports Cash Out then your bet will generate a Cash Out offer. 

Can I Cash Out a horse racing bet on non-UK or Irish Racing?

Yes, Horse Racing Cash Out is available across racing from all countries (eg. South Africa, Dubai, France)

Is Horse Racing Cash out available in-running?

No, Cash out will not be available when Horse Racing events are in-running but after each race has settled you will have an opportunity to Cash Out. 

Why wasn’t my Cash Out request successful?

Cash Out offers are not guaranteed. If there is a movement in the underlying market prices, this can result in your Cash Out request being unsuccessful. In cases where a cash out request is unsuccessful, please wait for a new Cash Out value to appear automatically and try again.

Why does my Cash Out say "Suspended"?

There are several reasons why Cash Out may be suspended. The most common reasons are:

The event relating to that bet is not being offered in-play. If the event or market is not in-play, we are unable to produce cash out offers. 

Something has happened that has forced us to suspend betting, for example a goal or a sending off. When betting is suspended for any reason, cash out on that market will also be suspended.

Why is there a delay when I try to Cash Out?

We impose a time-delay on Cash Out requests when 1 or more legs of the bet are in-play. This is a standard in-play betting feature.

Service Interruption

Whilst we will make every effort possible to ensure that our Cash Out facility is offered when intended, we are heavily reliant on 3rd party data providers for our in-play product. Should we suffer a service interruption our Cash Out service will be affected and we will not be held responsible for any downtime.

Why is Cash Out not available on more sports and markets

Our Cash out service currently covers the sports where the greatest customer demand lies, but we will endeavour to roll out Cash Out to more sports on an on-going basis.

Can I Cash Out bets that are on different sports and Markets

Yes, as long as your bet consists of sports and markets that we support for Cash Out then it will be available. Look for the cash out icon in the market header.

What is the Maximum Cash Out Offer?

The maximum Cash Out Offer available is £50,000 on any single bet or accumulator. 

What is Partial Cash Out?

Partial Cash Out is a feature that allows you to cash out a part of your bet, rather than the whole amount.

After I Partially Cash Out my bet has a different stake, why is this?

Once you have performed a Partial Cash Out we will calculate the remaining stake and this will be the stake that you will see in the Cash Out Zone for the remainder of your bet. You will also notice a new potential return has been generated.

Can I partially cash out the same bet more than once?

Yes, as long as the cash out value is more than £1.00 you can partially cash out the same bet multiple times.

Is partial cash out available for all my bets?

Yes. As long as your bet is on our selected cash out sports/markets and has a cash out value of at least £1.00 then partial cash out will be available.

Why isn’t Partial Cash Out available?

Partial cash out is only available for bets that have a cash out value of at least £1.00

Is Partial Cash Out available for bets placed using bonus funds?

Partial Cash out will be available for bets placed using Bonus Funds. The partial Cash Out feature will be available when the Cash Out offer on display exceeds £1.00.

What is Bank My Stake?

This is a feature that allows you to partially cash out your bet for the value of your original stake. Clicking on this button when you see it will result in your original stake appearing within the green cash out button and you’ll see the indictor on the slider move position also.

Why isn’t Bank My Stake available?

Bank My Stake is only activated when the Cash Out value for a bet is greater than the stake of the bet. 

Why am I Cash Out Banned / Restricted?

Our traders periodically review accounts, and a business decision could be made to restrict your account. The restriction is a ban from having access to our Cash Out facility on sports bets. 

Ultimately, we reserve the right to restrict stakes. This is also the case where we can remove some Sportsbook features completely from an account, such as Cash Out. This decision is only taken after careful consideration. The decision cannot be reversed, nor appealed.

Cash Out Feedback

Please feel free to send feedback or suggestions to help@betvictor.com

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