UK customers won’t be able to have access to this feature
Due to new UK Gambling Commission regulations, as of June 1st 2020 until further notice, all UK-registered players will be unable to cancel a withdrawal once requested.
Non UK customers will be able to access this feature
We realise that some of our customers like the option to cancel their pending withdrawals. However, if you decide you don't want access to this facility to ensure that your withdrawals are processed, please contact us via live chat or email firstname.lastname@example.org.
Cancel Withdrawals can be re-activated at any time, subject to a 24hr waiting period. Any withdrawals made before the request to re-instate the facility will be processed as normal.