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Please note, you will be unable to deposit or withdraw funds to Mastercards Credit if you are from the United Kingdom.
UK customers depositing with Mastercard issued by non UK-Banks such as Santander and Metro Bank, as well as Bank of Scotland, Newcastle Building Society and Clydesdale Bank will be unable to withdraw back to these cards, and will need to use an alternative method such as bank transfer to withdraw funds. This is due to restrictions imposed by the card issuers.
Please note that you may be subject to further documentation and / or verification requests in this instance.
Currently withdrawals cannot be made to cards issued by Santander, Metro Bank, Newcastle Building Society, Clydesdale Bank, Bank of Scotland, Euro kartensysteme GMBH or ceskoslovenska Obchodni banka. We apologise for the inconvenience, you will need to use an alternative payment method from those available in the Cashier.
If you have not used any other method to make your withdrawal then you may wish to consider a Bank Transfer/Telegraphic Transfer.